Returns
We want you to be totally satisfied with your order. If within 30 days you are not completely satisfied with your purchase, you can return it to us for a full refund, less delivery costs. Please contact us to arrange to return your goods.

We’ll process your refund to the original credit card used for payment and send you a confirmation email. Delivery and handling costs are not refundable.

Please do not send your purchase back to the manufacturer.

Late or Missing Refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at orders@headspacehair.co.nz.